Office of Rental Bonds

Rental Bonds (RB) is part of the Office of Regulatory Services (ORS). The RB is responsible for the receipt and management of Residential Tenancy Rental Bonds for the Australian Capital Territory. The main areas of activity include:

Refund of Rental Bonds
Referral to the Residential Tenancy Tribunal regarding a Dispute over a Refund of a Rental Bond
Transfer of Tenants on a Rental Bond
Transfer of Bond between Properties
Training of Real Estate Agents on the requirements of the Rental Bonds Office

General Information

How to Lodge a Bond
Non lodgement of a Bond by a Lessor and an Agent
How to lodge a Claim for Refund of a Bond
How to lodge a Claim for Refund of a Bond (Deceased Estate)
How to lodge a Claim for Refund of a Bond (Bankrupt Estate)
Disputed Claims for Refund
Transfer of a Tenant on a Rental Bond / Transfer of a Bond between Properties
How to Change the Lessor or Managing Agent on a Bond
How to Advise the Office of Rental Bonds, if as a Tenant You Are Changing Your Address