Fair Trading

OUR SERVICES FOR CONSUMERS

The Office helps consumers to help themselves by advising them of their rights under legislation administered by the Office.

The Office can give advice to consumers over the phone or in person and can provide an extensive series of publications and information.

If you are unable to resolve a problem directly with a business or trader, you may wish to call the Office for some tips on how to resolve your complaint.

Please note: You must approach the business or trader about the problem you have been experiencing before contacting the Advice and Complaints Unit.

The Office does not provide legal advice. If you require legal advice, you will be advised to contact your own independent solicitor or a free legal advice service.

Please click on the graphic below for information on:

Mobile Phones		Motor Vehicles		Door to Door Trading and Telemarketing
Lay-bys		Scams		Trade Measurement
Making a Complaint		!!! Public Warning Statements		Product Safety Alerts

 

 

This page last updated 27 March, 2009  | ACT Government © Copyright 2007 | Disclaimer | Privacy