The Australian Consumer Law aims to protect and empower consumers and ensure fair trading across Australia.

The Office of Regulatory Services (ORS) is one of several consumer protection agencies responsible for ensuring that businesses do the right thing under the law.  The other agencies involved include each State and Territory consumer protection agency, the Australian Competition and Consumer Commission (ACCC) and the Australian Investments and Securities Commission (ASIC).

The following links provide more detailed information concerning unfair business practices:

• Country of Origin Claims.
• False or Misleading Representations.
• Information Standards.
• Misleading and Deceptive Conduct.
• Unconscionable Conduct.