In line with the Justice and Community Safety Directorate's overarching values, the Office of Regulatory Services (ORS) recognises that to provide a high standard of service we must be RESPONSIVE, demonstrate RESPECT and aspire to high QUALITY delivery of service.
The ORS is committed to providing a high standard of customer service. We stand by our commitment to service which is detailed in by our Customer and Client Service Policy.
CONTINUOUS IMPROVEMENT
Continuous improvement is a key feature of quality service and relies on obtaining and responding to feedback from our clients and stakeholders.
