Welcome to the Office of Regulatory Services

Welcome to the Office of Regulatory Services

The Office of Regulatory Services (ORS) is responsible for regulatory and support services that aim to protect the public interest in key areas including worker safety; driver and vehicle licensing; parking amenity; identity security; title guarantee; fair trading; and, consumer protection.

On 27 August 2014, the Australian Competition and Consumer Commission (ACCC) announced the recall of Infinity and Olsent-branded cable after they failed electrical safety standards due to poor quality plastic insulation coating. This cable was sold in the ACT between 2011 and 2013, however it may have been available here from 2010 to 2013. For more information, visit the Infinity and Olsent Cables page.

Please note the elevator at the 255 Canberra Avenue Fyshwick ORS shopfront is being replaced.  Refer to the latest news item for further information.

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Services

    • Births, Deaths & Marriages

      Births, Deaths & Marriages

      The Office of Regulatory Services is responsible for the registration of a range of events in the A.C.T. including births, deaths and marriages.

    • Fair Trading

      Fair Trading

      The Office of Regulatory Services is responsible for ensuring a fair and safe marketplace for A.C.T. consumers and businesses.

    • Land Titles

      Land Titles

      The Office of Regulatory Services is responsible for the registration of all land related transactions pertaining to the purchase and sale of land and properties in the A.C.T.

    • rego.act

      rego.act

      The Office of Regulatory Services is responsible for the provision of vehicle registration and driver licence services.

    • Working with Vulnerable People

      Working with Vulnerable People

      The Office of Regulatory Services supports the introduction of the Working with Vulnerable People Scheme, a mandatory background checking and risk assessment system for people working with vulnerable people in the A.C.T.

    • Business and Industry Licensing

      Business and Industry Licensing

      The Office of Regulatory Services is responsible for the provision of a broad range of registration and licensing services to the A.C.T. community.

    • Justices of the Peace

      Justices of the Peace

      The Office of Regulatory Services is responsible for the administration of Justices of the Peace in the A.C.T.

    • Parking

      Parking

      The Office of Regulatory Services is responsible for the administration of parking laws within the A.C.T.

    • Rental Bonds

      Rental Bonds

      The Office of Regulatory Services is responsible for the receipt and management of residential tenancy rental bonds in the A.C.T.

    • WorkSafe

      WorkSafe

      The Office of Regulatory Services is responsible for the administration of occupational health and safety, workers compensation, dangerous substance and labour regulation in the A.C.T.